the barre code plano
NEW STUDIO POLICIES
If you are attending class for the first time, please make an account on our website or mobile app before arriving to the studio to help expedite your sign-in process. Click “My Account” in the top right-hand corner of this screen to get started!
Sign up for your classes in advance to secure the spot that you want. Picking your spot in advance will help us reduce lines and traffic before class starts as well social distance inside of the studio.
Be sure to register for classes at least 15 minutes prior to the start of class. Reservations will close 5 minutes before hand.
New clients should arrive 10-15 minutes prior to class. This will give ample time to complete a waiver, tour the studio, meet your instructor, and find your spot in the studio.
Got our app? Check yourself into class using geo-check-in or be sure to stop by the front desk to ensure you get checked in and avoid a no-show fee.
The door is locked at the start of class so please make sure you are signed in for class 5 minutes before the start of class with enough time to put your things in a locker and grab your props.
Socks are required for all class and must be put on before entering the studio. Need socks? We have several style and sizes for sale.
Please be sure to wash your hands for 20 seconds with warm water after you’ve checked in. We ask all of our staff and clients to abide by “clean hands in, clean hands out” when entering & leaving our studio.
Props on the prop wall have been thoroughly cleaned and sanitized. Check our prop board and grab your props before class. At the end of class, please follow the instructors announcement as to where to drop your used props for them to be sanitized.
Studios are thoroughly cleaned and sanitized prior to each class. To allow our staff to clean, the studio doors will be closed between classes and will open about 5 minutes prior to class starting. Please do not form a line outside of the studio door prior to class starting.
For the safety of our staff & clients, no one will be permitted to enter the studio once class has started. If you are not in class by the time it starts, you will be marked as a no show.
Before class begins, line yourself up at your spot at the barre. Be sure that your number matches the spot number that you reserved previously. This is where you can also leave your necessary personal items such as your water bottle and locker key.
Our instructors offer tactile assistance to further your class experience so please speak with your instructor prior to class if you prefer not to be touched.
Please stay for all of class, including stretch, so that we can ensure all props are cleaned thoroughly and that all clients can enjoy their full 50-minutes without interruption.
CANCELLATION POLICIES
Cancelling a reservation more than 4 hours prior to class will result in no penalty. Cancelling a reservation less than 4 hours prior to a class will result in a $10 late cancellation fee. Failure to cancel a reservation or checking in properly for class will result in a $20 no show cancellation fee.
If you are booking a reservation for a guest, you are responsible for cancelling their reservation if they can no longer attend.
We reserve the right to cancel class for extenuating circumstances. If a class is cancelled, you will be notified via email and also text, when available. We encourage you to opt-in to all communications so as to stay up-to-date with studio updates.
If you are booking class through a third-party booking platform, such as ClassPass, you will be subject to their cancellation policies.
WAITLIST POLICIES
You can be added from the waitlist to the class roster up to two hours before the start of class. If you are holding a spot on a waitlist for any particular class, treat your waitlist reservation the same as you would a class reservation. You should be prepared to attend class anytime you are holding a spot on the waitlist. If you have booked a reservation for a guest who is on a waitlist, the same policies here apply.
If you are unsure if you are able to attend class, please remove yourself from the waitlist at least 4 hours before the start of class to avoid being added to the class roster and to avoid any subsequent late cancel or no-show fees.
If you are added from the waitlist to the class roster, you are subject to all class cancellation policies. If you are added to the class roster from the waitlist but you then choose to late-cancel your reservation OR fail to show up for your reservation, you will be subject to the late cancel and/or no-show penalty.
If you remain on the waitlist less than two hours before the start of class, it is still possible that a spot may open up for you. We encourage you to arrive at least 10 minutes before the start of class to secure your potential spot in class. If a spot is available, you will be added to the class by our staff.
CONTRACT TERMS OF AGREEMENT
You must cancel your membership 30 days in advance of the next auto renewal date. All memberships will continue renewing until they are cancelled.
Some membership contracts have minimum commitments. Early termination of any contract will be subject to an early cancellation fee.
If you are traveling or will be out of town, we can place your monthly membership on hold (once per year) for a one-time $15 charge. You can place a hold on your membership for 1-3 month periods at a time.
You are grandfathered into your contract pricing for the duration of your contract. If you cancel your contract, you will be subject to any price increases should you decide to open a new contract. We encourage freezing your membership to avoid potential price increases.
Please refer to the contract-specific policies below.
- 4 Class Monthly Membership – Plano
- Valid at The Barre Code Plano as well at LIVE Streamed classes
- Can book 4 classes each month. Classes do not roll over month to month.
- Can book classes 8 days in advance
- Late cancel window is 4 hours
- Subject to cancellation penalty of one class credit per late cancel/no show
- Contract renews indefinitely, once per month, until cancelled via email 30 days prior to auto-renewal. Cancellations are only valid once sent in writing via email to Plano@thebarrecode.com
- 8 Class Monthly Membership – Plano
- Valid at The Barre Code Plano as well at LIVE Streamed classes
- Can book 8 classes each month. Classes do not roll over month to month.
- Can book classes 8 days in advance
- Late cancel window is 4 hours
- Subject to cancellation penalty of one class credit per late cancel/no show
- Contract renews indefinitely, once per month, until cancelled via email 30 days prior to auto-renewal. Cancellations are only valid once sent in writing via email to Plano@thebarrecode.com
- Unlimited Monthly Autopay – Plano
- Valid at Barre Code Plano as well at LIVE Streamed classes
- Can book unlimited classes each month. Classes do not roll over month to month.
- Can book classes 8 days in advance
- Can bring 1 guest each month
- Late cancel window is 4 hours
- Subject to late cancel fees and no-show fees. Late cancel penalty is $10 and no-show penalty is $20
- Contract renews indefinitely, once per month, until cancelled via email 30 days prior to auto-renewal. Cancellations are only valid once sent in writing via email to Plano@thebarrecode.com
- Unlimited Monthly Autopay (12 Month Minimum) – Plano
- Valid at The Barre Code Plano as well at LIVE Streamed classes
- Can book unlimited classes each month. Classes do not roll over month to month.
- Can book classes 8 days in advance
- Can bring 1 guest each month
- Late cancel window is 4 hours
- Subject to late cancel fees and no-show fees. Late cancel penalty is $10 and no-show penalty is $20
- Contract requires a 12 month minimum commitment and renews indefinitely, once per month, until cancelled via email
- A $200 early cancellation fee applies when contract is terminated prior to meeting the 12 month commitment
- Student Unlimited Monthly (Autopay) – Plano
- Valid at The Barre Code Plano for in-studio classes as well at LIVE Streamed classes
- Can book unlimited classes each month. Classes do not roll over month to month.
- Can book classes 8 days in advance
- Late cancel window is 4 hours
- Subject to late cancel fees and no-show fees. Late cancel penalty is $10 and no-show penalty is $20
- Contract requires a 3 month minimum commitment and renews indefinitely, once per month, until cancelled via email
CREDIT PACKAGE TERMS OF AGREEMENT
Credit packages, also known as “Class Packs,” all have expiration dates and must be used before they expire. Credits cannot be extended or used after the expiration date. Packages do not renew, are not transferrable, and are non-refundable.
Please refer to the package-specific policies below.
- 5 Class Pack – Plano
- Valid at The Barre Code Plano
- Credits expire 2 months after purchase
- Can book classes 8 days in advance
- Credits can be used to book standard classes
- Credits can be used to book for guests
- Late cancel window is 4 hours
- Subject to late cancel penalties. Late cancel penalty is loss of credit
- 10 Class Pack – Plano
- Valid at The Barre Code Plano
- Credits expire 6 months after purchase
- Can book classes 8 days in advance
- Credits can be used to book standard classes
- Credits can be used to book for guests
- Late cancel window is 4 hours
- Subject to late cancel penalties. Late cancel penalty is loss of credit
- 20 Class Pack – Plano
- Valid at The Barre Code Plano
- Credits expire 12 months after purchase
- Can book classes 8 days in advance
- Credits can be used to book standard classes
- Credits can be used to book for guests
- Late cancel window is 4 hours
- Subject to late cancel penalties. Late cancel penalty is loss of credit
REFUND POLICY
No refunds are given for services (Classes, Credits, Memberships, Packages Events) or gift cards. Unworn and unused merchandise can be exchanged with the original tags within 7 days of purchased for a different size.
ADDITIONAL POLICIES, TERMS OF SERVICE, & WAIVER
You must agree to all additional policies outlined within The Barre Code’s Terms of Service and Waiver, as available on our website.
