DESIGN DISTRICT Policy | The Barre Code®

The Barre Code DALLAS: HIGHLAND PARK AND DESIGN DISTRICT

STUDIO POLICIES

If you are attending class for the first time, please make an account on our website or mobile app before arriving at the studio to help expedite your sign-in process. Click “My Account” in the top right-hand corner of this screen to get started!

Sign up for your classes in advance to secure the spot that you want. Picking your spot in advance will help us reduce lines and traffic before class starts

Be sure to register for classes at least 5 minutes prior to the start of class. Reservations will close 5 minutes before hand. At this time, we cannot allow for any walk-in reservations.

Clients are able to enter the studio up to 15 minutes prior to class. If you arrive to the studio before then, please wait in your car or a safe distance from others until the doors open.

Got our app? Check yourself into class using geo-check-in and avoid lines at the front desk.

You can also check yourself in at the front desk using our new express app. The iPad is cleaned and sanitized between each class, and hand sanitizer is provided for you to use after you sign yourself in.

At this time we’ll be limiting the use of lockers. Before each class lockers will be opened for you to store your belongings in the numbered locker that matches your reserved class spot. Please keep the locker open after class to insure the correct locker is wiped down and sanitized.

Need socks or water? Use the add-on menu to pre-buy and pick up your items in your locker prior to class for no-contact delivery.  If you’d like to purchase any retail, let us know and we can have it ready for you and charge your card while in class.

Make sure you are signed in for class 5 minutes before the start of class. If you are not signed in 5 minutes prior to class, your spot could be given to someone on the waitlist.

Masks are required to be worn upon entering and leaving the studio. Please be sure to wash your hands before coming into the studio in the bathroom to the left of the studio.

Props will be placed at your reserved spot before class. If you’d like additional props just let the instructor know before class!

For the safety of our staff & clients, no one will be permitted to enter the studio once class has started. If you are not in class by the time it starts, you will be marked as a no show.

Socks are required for all classes and must be put on before entering the classroom. Need socks? We have several styles and sizes for sale.

Our instructors will be offering verbal cues and corrections only during this time. They will not be permitted to travel throughout the space. Use your mirrors and listen closely to your instructor to help you get the most out of your class. We are asking everyone to refrain from additional contact like high-fives, hugs and fist bumps at this time.

Before class begins, line yourself up at your spot at the barre. Be sure that your number matches the spot number that you reserved previously.

If asked to step into the center of the room for a portion of class, line yourself up on one of the floor markers to help keep a safe distance from others.

At the end of class place your props in the bin. Please do not put any props back on the prop wall after you have used them.

Please stay for all of class, including stretch, so that we can ensure all props are cleaned thoroughly and that all clients can enjoy their full 50-minutes without interruption.

Studios are thoroughly cleaned and sanitized prior to each class. To allow our staff to clean, the studio doors will be closed between classes and will open about 5 minutes prior to class starting. Although we’d love to chat with you all, we ask that you leave the studio right as class is over to allow our staff to start the cleaning process for the next class!

CANCELLATION POLICIES

Cancelling a reservation more than 4 hours prior to class will result in no penalty. Cancelling a reservation less than 4 hours prior to a class will result in a $15 late cancellation fee. Failure to cancel a reservation or checking in properly for class will result in a $20 no show fee.

If you are booking a reservation for a guest, you are responsible for cancelling their reservation if they can no longer attend.

We reserve the right to cancel class for extenuating circumstances. If a class is cancelled, you will be notified. We encourage you to opt-in to all communications so as to stay up-to-date with studio updates.

If you are booking class through a third-party booking platform, such as ClassPass, you will be subject to their cancellation policies.

WAITLIST POLICIES

You can be added from the waitlist to the class roster up to two hours before the start of class. If you are holding a spot on a waitlist for any particular class, treat your waitlist reservation the same as you would a class reservation. You should be prepared to attend class anytime you are holding a spot on the waitlist. If you have booked a reservation for a guest who is on a waitlist, the same policies here apply.

If you are unsure if you are able to attend class, please remove yourself from the waitlist before the 4-hour cancellation period to avoid being added to the class roster and to avoid any subsequent late cancel or no-show fees.

If you are added from the waitlist to the class roster, you are subject to all class cancellation policies. If you are added to the class roster from the waitlist but you then choose to late-cancel your reservation OR fail to show up for your reservation, you will be subject to the late cancel and/or no-show penalty.

If you remain on the waitlist less than two hours before the start of class, it is still possible that a spot may open up for you. We encourage you to arrive at least 10 minutes before the start of class to secure your potential spot in class. If a spot is available, you will be added to the class by our staff.

CONTRACT TERMS OF AGREEMENT

You must cancel your membership 30 days in advance of the next auto renewal date. All memberships will continue renewing until they are cancelled.

Some membership contracts have minimum commitments. Early termination of any contract will be subject to an early cancellation fee.

If you are traveling or will be out of town, we can place your monthly membership on hold (once per year) for a $15 charge. You can place a hold on your membership for 1-3 month periods at a time.

You are grandfathered into your contract pricing for the duration of your contract. If you cancel your contract, you will be subject to any price increases should you decide to open a new contract. We encourage freezing your membership to avoid potential price increases.

Please refer to the contract-specific policies below.

  • Unlimited Monthly Membership
      • Valid at Highland Park and Design District
      • Can book unlimited classes each month.
      • Can book classes 14 days in advance
      • Can bring 1 guest each for free each month
      • Late cancel window is 4 hours
      • Subject to late cancel fees. Late cancel penalty is $15 and no show penalty is $20
      • Contract renews indefinitely, once per month, until cancelled via email 30 days prior to auto-renewal. Cancellations are only valid once sent in writing via email to dallas.thebarrecode@gmail.com
  • 4 Class Monthly Membership
      • Valid at Highland Park and Design District
      • Can book 4 classes each month. Classes do not roll over month to month.
      • Can book classes 10 days in advance
      • Late cancel window is 4 hours
      • Subject to late cancel fees. Late cancel penalty is $15 and no show penalty is $20
      • Contract renews indefinitely, once per month, until cancelled via email 30 days prior to auto-renewal. Cancellations are only valid once sent in writing via email to dallas.thebarrecode@gmail.com
  • 8 Class Monthly Membership
      • Valid at Highland Park and Design District
      • Can book 8 classes each month. Classes do not roll over month to month.
      • Can book classes 10 days in advance
      • Late cancel window is 4 hours
      • Subject to late cancel fees. Late cancel penalty is $15 and no show penalty is $20
      • Contract renews indefinitely, once per month, until cancelled via email 30 days prior to auto-renewal. Cancellations are only valid once sent in writing via email to dallas.thebarrecode@gmail.com

CREDIT PACKAGE TERMS OF AGREEMENT

Credit packages, also known as “Class Packs,” all have expiration dates and must be used before they expire. Credits cannot be extended or used after the expiration date. Packages do not renew, are not transferrable, and are non-refundable.

Please refer to the package-specific policies below.

  • 8 Flex Credits
      • Valid at Highland Park and Design District)
      • Credits expire 3 months after purchase
      • Can book classes 8 days in advance
      • Credits can be used to book standard classes
      • Credits can be used to book for guests
      • Late cancel window is 4 hours
      • Subject to late cancel penalties and loss of credit. Late cancel penalty is $15 and no show penalty is $20
  • 15 Flex Credits
      • Valid at Highland Park and Design District
      • Credits expire 6 months after purchase
      • Can book classes # days in advance
      • Credits can be used to book standard classes
      • Credits can be used to book for guests
      • Late cancel window is 4 hours
      • Subject to late cancel penalties and loss of credit. Late cancel penalty is $15 and no show penalty is $20
  • Single Credit
      • Valid at Highland Park and Design District(s)
      • Credit expires 30 days after purchase
      • Can book classes 8 days in advance
      • Credit can be used to book standard classes
      • Credit can be used to book for guests
      • Late cancel window is 4 hours
      • Subject to late cancel penalties and loss of credit. Late cancel penalty is $15 and no show penalty is $20

REFUND POLICY

No refunds are given for services (Classes, Credits, Memberships, Events) or gift cards. Unworn and unused merchandise can be exchanged with the original tags within 7 days of purchased for a different size/item.

ADDITIONAL POLICIES, TERMS OF SERVICE, & WAIVER

You must agree to all additional policies outlined within The Barre Code’s Terms of Service and Waiver, as available on our website.