Madison Policies | The Barre Code®

THE BARRE CODE MADISON

COVID POLICY:

If you are experiencing any symptoms of Covid, or believe you may have been exposed, please do not come in to our studios for the appropriate amount of quarantine time. We do offer many virtual options for you to take advantage of until you are able to safely join us in studio again!

We appreciate you taking responsibility on this and keeping our community and studios safe.

CODE OF CONDUCT
If you are attending class for the first time, please make an account on our website or mobile app before arriving to the studio to help expedite your sign-in process. Click “My Account” in the top right-hand corner of this screen to get started!

Sign up for your classes in advance to secure the spot that you want. Picking your spot in advance will help us reduce lines and traffic before class starts as well social distance inside of the studio.

Be sure to register for classes at least 15 minutes prior to the start of class. Reservations will close 5 minutes before the class start time.

Clients are able to enter the studio up to 10 minutes prior to class. If you arrive to the studio before then, please wait in your car or a safe distance from others until the doors open.

Masks are REQUIRED to be worn at all times while in our space. This includes the full duration of class.

Socks are required for all class and must be put on before entering the studio for comfort and hygiene purposes. Shoes are not allowed in the studio room at any time. Socks are available for purchase at the front desk.

Please, absolutely NO CELL PHONES in the studio. We must limit the personal items and will only allow a water, your mask, and socks into our studio space.

For the safety of our staff & clients, no one will be permitted to enter the studio once class has started. If you are not in class by the time it starts, you will be marked as a no show. Our doors will lock at class start time.

Please stay for all of class, including stretch, so that we can ensure all props are cleaned thoroughly and that all clients can enjoy their full 50-minutes without interruption.

CANCELLATION POLICIES

Cancelling a reservation more than 4 hours prior to class will result in no penalty.

Cancelling a reservation less than 4 hours prior to a class will result in a $10 late cancellation fee. Failure to cancel a reservation or checking in properly for class will result in a $20 “no show” cancellation fee.

If you are booking a reservation for a guest, you are responsible for cancelling their reservation if they can no longer attend.

We reserve the right to cancel class for extenuating circumstances. If a class is cancelled, you will be notified. We encourage you to opt-in to all communications so as to stay up-to-date with studio updates.

If you are booking class through a third-party booking platform, such as ClassPass, you will be subject to their cancellation policies.

WAITLIST POLICIES

You can be added from the waitlist to the class roster up to 1 hour before the start of class. If you are holding a spot on a waitlist for any particular class, treat your waitlist reservation the same as you would a class reservation. You should be prepared to attend class anytime you are holding a spot on the waitlist. If you have booked a reservation for a guest who is on a waitlist, the same policies here apply.

If you are unsure if you are able to attend class, please remove yourself from the waitlist at least 4 hours before the start of class to avoid being added to the class roster and to avoid any subsequent late cancel or no-show fees.

If you are added from the waitlist to the class roster, you are subject to all class cancellation policies. If you are added to the class roster from the waitlist but you then choose to late-cancel your reservation OR fail to show up for your reservation, you will be subject to the late cancel and/or no-show penalty.

If you remain on the waitlist less than 1 hour before the start of class, it is still possible that a spot may open up for you. We encourage you to arrive at least 10 minutes before the start of class to secure your potential spot in class. If a spot is available, you will be added to the class by our staff.

CONTRACT TERMS OF AGREEMENT
You must cancel your membership 30 days in advance of the next auto renewal date. All memberships will continue renewing until they are cancelled. Your cancellation request must be made via email.

We can place your monthly membership on hold. You can place a hold on your membership for a 1-month period.

You are grandfathered into your contract pricing for the duration of your contract. If you cancel your contract, you will be subject to any price increases should you decide to open a new contract. We encourage freezing your membership to avoid potential price increases.

Please refer to the contract-specific policies below.

  • Unlimited Monthly Membership – $139/Month – Madison
    • Valid at Downtown Madison and West Madison
    • Can book unlimited classes each month
    • Can book classes 8 days in advance
    • Can bring 1 guests each month
    • Late cancel window is 4 hours
    • Subject to late cancel fees. Late cancel penalty is $10
    • Contract renews indefinitely, once per month, until cancelled
  • Annual Membership – $119/Month – Madison
    • BEST VALUE!
    • Valid at Downtown Madison and West Madison
    • 12 month commitment. This contract will renew each month at $119/month until the 12 month minimum. It will continue to renew beyond 12 months unless cancelled via required 30 day notice.
    • Can book classes 8 days in advance
    • Can bring 1 guest per month
    • Subject to late cancel and no show fees
  • Student Unlimited Monthly Membership – $99/Month – Madison
    • Valid at Downtown Madison and West Madison
    • Must show a valid student ID to purchase
    • Can book classes 8 days in advance
    • Can bring 1 guest each month
    • Late cancel window is 4 hours
    • Subject to late cancel fees. Late cancel penalty is $10
    • Contract renews indefinitely, once per month, until cancelled

CREDIT PACKAGE TERMS OF AGREEMENT
Credit packages, also known as “Class Packs,” all have expiration dates and must be used before they expire. Credits cannot be extended or used after the expiration date. Packages do not renew, are not transferrable, and are non-refundable.

Please refer to the package-specific policies below.

  • Single, 5, and 10 Class Pack – Madison
    • Valid at Downtown Madison and West Madison
    • Expiration date noted at time of purchase and in account
    • Can book classes 8 days in advance
    • Credits can be used to book standard classes
    • Credits can not be used to book for guests
    • Late cancel window is 4 hours
    • Subject to late cancel penalties. Late cancel penalty is loss of credit

AT THIS TIME, WE WILL BE UNABLE TO OFFER OUR KIDS ROOM

REFUND POLICY

If a package or membership has been activated, it is not eligible for a refund.

ADDITIONAL POLICIES, TERMS OF SERVICE, & WAIVER
You must agree to all additional policies outlined within The Barre Code’s Terms of Service and Waiver, as available on our website.